If you have a loved one that is a resident of a long-term care facility you know how important it is that you feel that they are taken care of with dignity and respect. A resident has the same rights as anyone in a nonlong term care setting would have.
•Dignity, Respect and Courtesy
•Privacy
•Freedom from Abuse
•Individualized Care Plan
•Freedom to accept or refuse treatment.
•Information about your account and or charges
•Access to Physician Services
•Presentation of Grievances without fear of reprisal
•Prompt Response to requests
•Secure Storage and use of Personal Possessions
•Management of Finances
•Written Notice of Discharge and right to appeal If you have questions or concerns about your loved one who is living in long-term care, please contact your area ombudsman, Cherrie Nutley, at 580-562-5032.